Open a Support Ticket

Fill in the form below and our team will respond as soon as possible. You will receive a confirmation email with your ticket ID.

support@mysdc.co.nz support.mysdc.co.nz

New Support Ticket

Full Name *

Business Name *

Email Address *

Phone (optional)

License Key (optional)

Issue Category *

Subject *

Description *

Log File (optional — .log / .txt / .zip, max 20 MB)

Click to select or drag & drop log file

.log • .txt • .zip • Max 20 MB

Log files are at: C:\ProgramData\MySDC\Logs\ or use Tray → Help & Support → Collect Support Data

A confirmation email with your Ticket ID will be sent to the email address provided. Our team typically responds within 1 business day.

Manage existing tickets online

Open Portal

Step-by-step guides & FAQ

Download Manual

Direct email to our team

Send Email